LEGAL

Terms of Service

Effective Date: June 1, 2026 · Last Updated: May 25, 2026

1. Agreement to Terms

By accessing or using Ezbill ("the Service") at getezbill.com, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Description of Service

Ezbill is an energy monitoring and bill prediction application for Florida Power & Light (FPL) and Lee County Electric Cooperative (LCEC) residential customers. The Service provides:

  • Real-time electricity consumption monitoring
  • Monthly bill prediction and projected cost tracking
  • AI-powered personalized energy savings recommendations
  • Appliance-level energy consumption analysis
  • Budget goal setting and overage alerts
  • Property management tools for multi-unit billing oversight
  • Bilingual (English/Spanish) interface and AI assistant

3. Eligibility

To use Ezbill, you must be at least 18 years of age, be a current FPL or LCEC residential electricity customer, have a valid email address, and agree to these Terms.

4. Utility Data Authorization

To use core features, you must authorize Ezbill to access your utility energy data. This authorization is voluntary and revocable at any time. By authorizing access, you represent that you are the account holder or have authorization to act on behalf of the account holder.

5. Subscription Plans and Payment

Ezbill offers a free tier and paid subscription plans. Subscriptions are billed through Stripe monthly or annually.

  • Free trial: Paid plans include a free trial period. No charge until the trial ends.
  • Cancellation: Cancel at any time from Settings → Subscription. Access continues until end of billing period.
  • Refunds: 7-day money-back guarantee for first-time subscribers. No refunds after 7 days.
  • Price changes: 30-day email notice before any price changes take effect.

6. Acceptable Use

You agree not to:

  • Use the Service for unlawful purposes
  • Attempt unauthorized access to any part of the Service
  • Use automated scrapers, bots, or crawlers
  • Reverse engineer or decompile the Service
  • Impersonate any person or entity
  • Transmit viruses or malicious code

7. Bill Prediction Disclaimer

Important Notice

Ezbill's bill prediction features are estimates based on historical usage patterns and published tariff rates. These projections are not guaranteed to be accurate and are provided for informational purposes only. Ezbill is not affiliated with, endorsed by, or sponsored by Florida Power & Light Company or LCEC.

8. AI-Generated Content

The Ezbill AI assistant provides informational responses generated by artificial intelligence. AI content may contain errors and does not constitute professional, legal, or financial advice. Always verify important information with your utility provider directly.

9. Intellectual Property

All content, features, and software comprising the Ezbill Service are owned by or licensed to Ezbill. You retain ownership of your personal data and energy usage data. You grant Ezbill a limited license to process your data solely to provide the Service.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of Liability

EZBILL SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS PAID IN THE PRIOR 12 MONTHS OR (B) $50 USD.

12. Termination

You may terminate your account at any time via Settings → Account → Delete Account. We will delete your data within 30 days per our Privacy Policy. We reserve the right to suspend accounts that violate these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Disputes shall be resolved through binding arbitration in Miami-Dade County, Florida.

YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTION LAWSUITS.

14. Contact